DoD Response to COVID-19 - DoD ID Cards and Benefits

The Department of Defense is committed to protecting the security of our nation and its people by issuing identification (ID) cards to individuals requiring access to government systems and facilities, and to eligible individuals authorized to receive Uniformed Service benefits and privileges by law.

The Department is equally committed to the safety of our personnel and beneficiaries, including retirees and other high-risk populations. This includes ensuring continued access to healthcare and other benefits during this time of increasing precaution and restrictions in response to the Coronavirus (COVID-19). To ensure DoD ID card offices are postured to maintain continuity of operations, and to minimize the number of non-essential required visits at DoD ID card offices, the following guidance is in effect through June 30, 2021 for USID cards ONLY:


Uniformed Services ID Cards (USID)

  • If a cardholder's affiliation is unchanged, USID cards which expired on or after January 1, 2020, are authorized for continued benefit use through June 30, 2021.
  • Termination of cardholder affiliation with the DoD or termination of benefit eligibility shall be verified electronically prior to confiscating an expired USID card with an expiration date on or after January 1, 2020.
  • Remote USID card renewals and reissuance shall be expanded.
  • Remote family member enrollment/eligibility updates are authorized.
  • Remote USID card initial issuance for first-time issuance or replacement of lost/stolen ID card is authorized.
  • All remotely-issued USID cards shall be issued with an expiration date not to exceed one year from the date of issuance.
  • The minimum age for initial USID card issuance is increased from 10 to 14 years.
  • Continued use of the Reserve USID card to obtain active duty benefits is authorized for mobilized Reservists and their eligible dependents.

The following guidance for Common Access Cards (CAC) and Volunteer Logical Access Credentials (VoLAC) will expire on September 30, 2020 due to the high rate of CAC reissuance and low rate of certificate extensions:


  • CACs and VoLACs which expire on or after April 16, 2020, and are within 30 days of expiration, may have the certificates updated using ID Card Office Online to allow for continued use for logical access through September 30, 2020.  The User Guide below provides details on who is eligible, and whom to contact for questions or problems.
  • CACs shall not be reissued due to printed information changes (e.g., promotions, name changes).
  • CACs that expire on or after April 16, 2020, are authorized for continued use to facilitate access to benefits through September 30, 2020, if the cardholder’s eligibility for benefits is unchanged.
  • Existing and new Trusted Associate Sponsorship System (TASS) applications will be valid for 180 days, permitting TASS-sponsored cardholders to take advantage of the remote options to update their certificates.

The Defense Enrollment Eligibility Reporting System (DEERS) will continue to be the authoritative source to verify statutory eligibility for DoD Healthcare and other benefits.

For More Information
  • Questions? Visit Contact Us for more information.

News & Updates

Update  Overview 

Frequently Asked Questions (FAQ)

The following FAQs are provided to assist USID cardholders whose ID card expired on or after January 1, 2020, or will expire prior to June 30, 2021.


DEERS Enrollment and USID Card Issuance During COVID-19

The following guide is provided to assist DoD beneficiaries who require initial DEERS enrollment and USID card issuance, DEERS eligibility updates, and reissuance of expired or soon-to-expire USID cards.

User Guide - Updating CAC/VoLAC Certificates

DoD has enabled a capability to allow cardholders to update their certificates on soon-to-expire CACs and VoLAC. This capability will not be extended beyond September 30, 2020. Cardholders with an expiring CAC will be required to visit their local RAPIDS site for CAC reissuance.

DoD Civilian Employee CAC Retention

This memorandum permits DoD civilian personnel transferring between DoD Components, or organizations within DoD Components, to retain their CAC. This policy is part of DoD's concerted effort to eliminate or minimize barriers to the mobility of DoD civilian personnel within the Department.

ID Card Office Online (IDCO)

The ID Card Office Online web application is used to update information stored on a user's CAC, and to add and update family member information. The website also allows individuals to locate their nearest ID card facility and schedule appointments. DoD ID card facilities are keeping their hours and availability up to date on the site locator and appointment scheduler, as well as local phone lines and websites.

Expiration Guidance for State-Issued Driver's Licenses/ID Cards

The following table contains guidance from each state and U.S. territory regarding the extension of expiration dates on state-issued driver's licenses and ID cards.

Government Resources